AutoRemind’s two-way communication tools are designed to improve client communication for practices of all sizes—from a single-location practice to a large Dental DSOs. Triangle Family Dentistry, a 13-location dental DSO, uses many of AutoRemind’s two-way communication features across its organization. One of their priorities is maintaining control over how their team communicates with patients, helping ensure a consistent, professional brand voice across all locations.
More than 20 predefined messages have been created for their team, making everyday communication faster, easier, and more consistent. Staff can quickly send text messages and images for non-clinical communication, giving patients a convenient way to communicate with the practice while helping the team save time and maintain a consistent patient experience.