Many dental practices send one or two recall reminders when a patient is overdue for their regular hygiene appointment. A good percentage still does not create an appointment. There can be many reasons. Some patients simply forget, while others may have moved, lost their insurance, or decided to postpone care.
With AutoRemind, you can automatically continue communicating with patients who remain overdue and don’t have a future appointment. Instead of repeating the same reminder, use different messages and motivations—educate them about preventive care, highlight the importance of regular cleanings, explain insurance benefits, or simply make it easy to schedule. And if a patient isn’t ready to return, give them the option to pause the reminders. The goal is simple: keep working your overdue patient list automatically instead of giving up after one or two messages.