L o a d i n g

Ruh Dental success growing business with existing patients

Written by Bo Nielsen, CEO

March 2025

Many dental practices choose to spend their marketing budget on attracting new patients and miss the opportunity to get more business from their existing client base. However, it is a well-known fact that it is easier to sell to the existing clients base because they already know about the good work you do.

You can engage with your existing client base by sending regular email newsletters or texting updates with practice news, sales messages, referral reward offers or dental membership savings plan communication. In some cases, like braces or aligners, you would send patient their contracts or payment plan offers. Consistent communication would keep your practice top of mind and ensure regularity in preventative and restorative visits.

AutoRemind’s long term customer Ruh Dental successfully used patient communication tools to promote their dental membership savings plan. Ruh Dental is a premium dental practice with 3 offices across the UK: two in London and one in Manchester. In the fall of 2024 Ruh Dental launched a campaign promoting their dental wellness plan to their patient database across three locations and delivered a 15:1 return on investment.

Managing dental membership savings plans electronically is equally as popular with our US-based dental clients. By embracing technology, dental practices can strengthen patient relationships, improve treatment compliance, and drive long-term practice growth.