Follow the timeline to see how we approach appointment reminders.
A friendly reminder email is sent a month before the scheduled appointment.
A friendly confirmation request email is sent two weeks before the scheduled appointment.
A standard SMS message is sent for final confirmation seven days prior.
A standard SMS message is sent for final confirmation five days prior.
A standard SMS message is sent for final confirmation three days prior.
The day before the appointment, a final reminder email is sent out.
A last reminder via SMS is sent one day before the appointment to ensure maximum visibility.
This is the confirmation page that patients will see after confirming their appointment.
AutoRemind will follow up the next morning at 9:00 AM and provide an easy rebooking link.
A Missed appointment text message 2 days after the nnitial appointment.
A simple, friendly greeting sent to adult pet owners on the first day of their birthday month.
TO be confirmed.