Appointment Strategy Flow
Follow the timeline to see how we approach appointment reminders.
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INITIAL CONTACT
Appointment Created
An email is sent immediately upon the creation of the appointment to provide initial confirmation and details.
Sent: Immediately upon creation
30 DAYS BEFORE
Monthly Reminder
A friendly reminder email is sent a month before the scheduled appointment.
Sent: 30 days before appointment at 9:00 AM
7 DAYS BEFORE
Weekly Confirmation
One week out, we send a confirmation email to ensure the appointment is still on track.
Sent: 7 days before appointment at 9:00 AM
3 DAYS BEFORE
SMS Confirmation
A standard SMS message is sent for final confirmation three days prior.
Sent: 3 days before appointment at 9:00 AM
1 DAY BEFORE
Final Email Reminder
The day before the appointment, a final reminder email is sent out.
Sent: 1 day before appointment at 9:00 AM
1 DAY BEFORE
Final Text Reminder
A last reminder via SMS is sent one day before the appointment to ensure maximum visibility.
Sent: 1 day before appointment at 9:00 AM
APPOINTMENT DAY
Appointment Confirmed
This is a confirmation page. Patients will see after they confirm their appointment.
Redirected after confirmation
