Appointment Reminders
Follow the timeline to see how we approach appointment reminders.
Welcome Email
A Welcome email is automatically sent to New Patients immediately after the appointment is created.
Welcome Email
A Welcome email is automatically sent to Existing Patients immediately after the appointment is created.
Email Confirmation
A standard email is sent for final confirmation seven days prior.
SMS Confirmation
A standard SMS message is sent for final confirmation seven days prior.
Email Confirmation
A standard email is sent for final confirmation five days prior.
SMS Confirmation
A standard SMS message is sent for final confirmation five days prior.
Email Confirmation
A standard email is sent for final confirmation three days prior.
SMS Confirmation
A standard SMS message is sent for final confirmation three days prior.
Final Email Reminder
The day before the appointment, a final reminder email is sent out.
Final Text Reminder
A last reminder via SMS is sent one day before the appointment to ensure maximum visibility.
Appointment Confirmed
Once the patient confirms, they receive a final confirmation success message.
